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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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norman hurd

July 17, 2026

5  out of  5
rating by norman hurd
"Brandon Baillie is very professional, courteous. He imparts information with ease and makes you understand an understanding of your coverages. It was a pleasure doing business with him."
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Corey Tavis

July 16, 2026

5  out of  5
rating by Corey Tavis
"Crystal is awesome! Super helpful and patient.
Took the time over the phone to explain the options I wa looking for, and it helped tremendously."
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Mima Molina

June 25, 2026

5  out of  5
rating by Mima Molina
"Very good and fast service. They answered all my questions."
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James Clark

June 22, 2026

5  out of  5
rating by James Clark
"They hold on my policies, awesome at their job and take care of all the details you need.Great service and fast. Cut my bills in half from other insurance carriers"
We responded:
"Thank you for the wonderful review! We’re so glad we could make the process easy and help with all the details. It’s great to hear we were able to cut your bills in half—our team truly works hard to provide fast, great service. We appreciate you choosing us!"
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Caitlyn Weeter

June 10, 2026

5  out of  5
rating by Caitlyn Weeter
"Brandon was very helpful and answered all my questions. Great experience and very easy process."
We responded:
"Thanks for the great review! We’re so glad Brandon was able to assist you and answer all your questions. We’re happy to hear the process was easy and you had a wonderful experience."
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Rohan Dharmaratnam

June 10, 2026

5  out of  5
rating by Rohan Dharmaratnam
"Justin and his team provide outstanding customer service! Anyone who wants an AMAZING insurance agent please call him and his team! I promise you will not be disappointed!"
We responded:
"Thank you so much for the wonderful review! Your recommendation means a lot—thanks again for trusting us with your insurance needs!"
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Gage Kasbeer

May 26, 2026

5  out of  5
rating by Gage Kasbeer
"Very fast, very kind very efficient. Crystal helped me and was super great to work with."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Crystal provided fast, kind, and efficient help—she’ll be so happy to know you had a great experience. We truly appreciate your support."
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Antonio Cardoso

May 15, 2026

5  out of  5
rating by Antonio Cardoso
"Luis Lugo was very knowledgeable and helpful. He went through each line item and adjusted quote according to my needs. Overall he made it a simple process.
Thanks Luis for your professionalism."
We responded:
"Thank you for the great review! We’re so glad to hear Luis was knowledgeable, helpful, and took the time to go through each line item and adjust the quote to your needs. We’re happy it made the process simple for you. Thanks again for your kind words about his professionalism—we truly appreciate it!"
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Gayle Bradley

April 24, 2026

5  out of  5
rating by Gayle Bradley
"My agent was Brandon B. and I was very impressed with every aspect of his performance. We placed our car and property under the State Farm umbrella. We hope and pray we will never have to file a claim, but living in Florida with our hurricane probability and driving some on I-4, you never know if you're the next sitting duck. Drive defensively, keep your property trees trimmed away from you buildings and pray to the man upstairs✝️."
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Brandon B. provided you with excellent service and that you feel confident having your car and property protected under the State Farm umbrella. Your advice about staying safe on the roads and protecting your property is spot on, especially here in Florida. We truly appreciate your trust and prayers, and we’re here for you whenever you need us. Stay safe and take care!"
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Ciro

April 4, 2026

5  out of  5
rating by Ciro
"Easy and smooth experience thanks to Crystal. She helped me find a more affordable auto policy."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Crystal was able to help you find a more affordable auto policy and make the process easy and smooth. If you ever need assistance in the future, don’t hesitate to reach out!"
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Nahuel Bottarini

April 1, 2026

5  out of  5
rating by Nahuel Bottarini
"Brandon helped me a new policy for my truck where he was able to cut the cost by more than half of the other guys for the same coverage. He was super patient, knowledgeable and helpful."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brandon was able to find you a great policy for your truck at such a fantastic price. We pride ourselves on providing patient, knowledgeable, and helpful service, and it's wonderful to know Brandon delivered on that. If you ever need anything else, please don't hesitate to reach out!"
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Nakira Vazquez

March 12, 2026

5  out of  5
rating by Nakira Vazquez
"I had a very positive experience with Luis Lugo, who assisted me. He was knowledgeable, friendly, and very patient while explaining the different coverage options available to me. He made sure I understood everything before making any decisions and answered all of my questions thoroughly. The process was quick, easy, and I felt confident in the service I received. I truly appreciated his professionalism and willingness to help."
We responded:
"Thank you so much for your kind words and positive feedback! We’re thrilled to hear that Luis provided you with knowledgeable, friendly, and patient service throughout the process. Ensuring our clients fully understand their coverage options is very important to us, and we’re glad Luis was able to make the experience quick and easy for you. We truly appreciate your trust and look forward to serving you again in the future!"
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Brianna Pratt

February 3, 2026

5  out of  5
rating by Brianna Pratt
"Excellent service"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear you had an excellent experience with our service. We appreciate your support and look forward to serving you again!"
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Sheila Lugo

February 3, 2026

5  out of  5
rating by Sheila Lugo
"Amazing service by Luis efficiency quick friendly no complains at all recommend 100%"
We responded:
"Thanks so much for the great review! We’re glad Luis could provide quick and friendly service. Your recommendation means a lot to us! If you ever need anything else, we’re here to help."
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Marsha Washington

January 30, 2026

5  out of  5
rating by Marsha Washington
"Wonderful experience. Brandon was extremely helpful!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful experience and that Brandon was able to assist you. We truly appreciate your feedback and look forward to serving you again!"
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Danielle Barry

January 30, 2026

5  out of  5
rating by Danielle Barry
"Great customer service exceptional prices."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service and found our prices exceptional. We look forward to continuing to serve your property and vehicle insurance needs!"
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Diane

January 27, 2026

5  out of  5
rating by Diane
"I called and emailed 5 local State Farm agencies. This is the ONLY one that answered the phone. Luis was very helpful, even with all my repeated questions. =)
I switched from USAA after years of loyalty to them. Luis quoted me less than half for the identical coverage."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Luis was able to assist you promptly and provide great service. We’re proud to offer competitive rates and are glad you found value with us. Welcome to the State Farm family—we look forward to supporting you for years to come! If you ever have any questions, don’t hesitate to reach out. 😊"
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Sandra Mangum

November 7, 2025

5  out of  5
rating by Sandra Mangum
"Excellent agent! Very courteous and knowledgeable. And his car insurance rates were fantastic!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our agent and that you found the car insurance rates to be fantastic. If you ever need any further assistance, we're here to help!"
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Nancy Kornacki

October 14, 2025

5  out of  5
rating by Nancy Kornacki
"The lady in the office was very nice"
We responded:
"Thank you so much for your kind words! We're glad to hear that you had a positive experience with our office team. If you need any assistance with your Auto insurance or anything else, please don't hesitate to reach out. We appreciate your support!"
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Trucking with Hernandez

August 14, 2025

5  out of  5
rating by Trucking with Hernandez
"Good place wonderful costumer service nice people and helpful 👍😀!!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service. We truly appreciate your support and look forward to serving you again! "
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Callie Khurshid

July 24, 2025

5  out of  5
rating by Callie Khurshid
"I'm very happy with Justin's professionalism, his attention to detail, and his knowledge! Thank you Justin for getting the policies I needed promptly. It was like having a family member I trust most walk me through everything!"
We responded:
"Thank you for the kind words, Callie. It was truly a pleasure speaking with you and helping you get your policies started!"
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Raquel Martinez

April 10, 2025

5  out of  5
rating by Raquel Martinez
"This team is amazing; they are always helpful and friendly. Brandon handled my insurance process, making it incredibly easy. 10 out of 10 🥳"
We responded:
"Thank you for the fantastic review! We're so happy to hear that Brandon and the team made your insurance process easy and enjoyable. Your 10 out of 10 means a lot to us! If you ever need anything else, we're here to help. 🥳"
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Kayla Hursch

March 25, 2025

5  out of  5
rating by Kayla Hursch
"Taylor was GREAT!! Made this a very pleasant and easy process."
We responded:
"Thank you for your fantastic feedback! We're so pleased to hear that Taylor made your experience pleasant and easy. Our team is dedicated to providing excellent service, and it’s wonderful to know that Taylor was able to assist you so well. If you need anything else or have further questions, please feel free to reach out!"
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Sharon Barclay Barnes

March 11, 2025

5  out of  5
rating by Sharon Barclay Barnes
"Saved us on our Auto insurance. A friendly, and very professional company to work with."
We responded:
"Thank you for your wonderful review! We’re so glad to hear that we were able to save you on your auto insurance and that you found our team to be friendly and professional. Providing excellent service is our top priority, and your feedback truly motivates us. If you have any questions or need assistance in the future, please don’t hesitate to reach out!"
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Patty dykes

February 28, 2025

5  out of  5
rating by Patty dykes
"We recently change our auto insurance policy to State Farm, Justin Fielding office. Not only was the rate better but everyone in the office was fantastic. I would definitely recommend this office."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that you found a better rate with us and that our team at Justin Fielding's office provided you with fantastic service. Your recommendation means a lot to us, and we’re here to help with any future needs you may have. Welcome to State Farm, and thank you for choosing us!"